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Privacy Policy Cookies Policy Terms & Conditions

Our policies regarding collection of information from guests and site visitors

Cookies Policy

UPDATED: October 20, 2021

When you visit, request information from, or book a cruise with us on our websites or applications (the "Online Services"), we may use cookies and other device identifying technologies ("Cookies") to provide our Online Services, to understand how our Online Services are used and for advertising purposes as explained in our Privacy Policy. You can read more about the types of Cookies we use, why we use them and how you can exercise your Cookies choices below.

What are Cookies?

Cookies are text files that contain small amounts of information downloaded to your device when you visit a website. Cookies are then sent back to the issuing website or another website that recognizes the Cookie on each subsequent visit. Cookies are helpful because they allow a web page to recognize a user's device.

Cookies perform a variety of tasks, such as allowing you to navigate efficiently between pages, remembering your preferences, and generally improving the user experience. Cookies and tracking technologies may also be used to help to ensure that our web content, emails and advertising better suit you and your interests.

Cookies can either be served directly by us or served on our behalf, for example by advertisers and data analytics companies.

Cookies can endure for different periods of time, including those that last only as long as your browser is open (referred to as “session cookies” or “temporary cookies”). These are deleted automatically once you close your browser. Other Cookies are “permanent cookies”, meaning that they survive after your browser is closed. For example, they recognize your device when you open your browser and browse the internet again.

Which Cookies do we use any why do we use them?

The Cookies that we use to provide our services can be divided into the following categories:

  1. Essential Cookies: These Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You may be able to set your browser to block or alert you about these Cookies, but without these Cookies certain services will not be available. These Cookies do not store any personally identifiable information. 
  2. Performance Cookies: These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. These Cookies do not collect information that personally identifies a visitor. All information collected by these Cookies is aggregated and therefore anonymous. If you do not allow these Cookies we will not know when you have visited our site and will not be able to monitor its performance.
  3. Functional Cookies: These Cookies allow our websites to save choices you make (such as your username, language or country you live in) and provide enhanced, more personalized features. These Cookies can also be used to save changes you make to the text size, font, or other parts of the web page that you can customize. They can also be used to provide services that you have asked for, such as watching a video or commenting on a blog. The information collected by these Cookies can be anonymized and cannot track your browsing behavior on other websites. If you do not allow these Cookies, some or all of these services may not function properly.
  4. Advertising Cookies: These Cookies are used to provide advertisements that better suit you and your interests or to enable you to interact with our social media presence and share our content with your friends and networks. They are also used to limit the number of circuits of an advertisement and to measure the effectiveness of the advertising campaign. These Cookies may track your browser across other sites and may be used by us and other companies to build a profile of your interests and show you relevant content and advertisements on other sites.

They are usually placed with the permission of the website operator of advertising networks and may be set through our site by our advertising partners and social media services. The fact that you have visited a certain web page is shared with other organizations such as advertisers. If you do not allow these Cookies, you will experience less targeted advertising and you may not be able to use or see any social media sharing tools.

In Germany, we use Deutsch Post AG’s concentric technology for offline retargeting purposes, which may result in you receiving a postal advertising letter after visiting our website. For more information on this technology, please click here.


Analytics / Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, or to improve marketing, analytics, or site functionality.

We use mobile analytics software to allow us to better understand the performance of our websites. This software may record information such as how often you use our websites, the events that occur within our websites, aggregated usage, and performance data.

Behavioral Targeting

We partner with third parties to manage our advertising on other sites. Our third-party partners may use technologies such as Cookies to gather information about your activities on our websites and other sites in order to provide you advertising based upon your browsing activities and interests. You may be able to use an industry tool to limit use of your information for the purposes of serving interest-based ads by participating third parties by clicking here (or if located in the European Union click here). Please note this tool does not opt you out of being served ads (you will continue to receive generic ads) or from the use of your information for serving interest-based ads by third parties that do not participate in the industry tool. The effectiveness of the industry tool might also be limited if your browser is configured to block third party cookies.

How can you exercise your Cookie choices?

You have the right to choose which Cookies to accept or reject. However, they are an important part of how our Online Services work, so you should be aware that if you choose to refuse or remove Cookies, this could affect the availability and functionality the Online Services.

If you don’t want the Online Services to use Cookies, please follow the instructions below.

Website (Browser) Opt-Out

Most browsers accept Cookies by default. You may be able to change the settings to have your browser refuse certain Cookies or notify you before accepting Cookies. To do so, please follow the instructions provided by your browser, which are usually located within the "Help", "Tools" or "Edit" menus. Some third parties also provide the ability to refuse their Cookies directly by clicking on an opt-out link. Please note that authorized third parties may be able to collect information about your use of the Online Services even if you have set your browser to reject third party cookies. To effectively prevent third party collection via Cookies, you will need to configure your browser to reject all cookies.

Mobile App Opt-Out

To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.

For further information about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, please visit and

Contact Us

If you have any questions about our use of Cookies, please contact us at